Terms & Conditions

Introduction

Welcome to tk299, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions govern your access to and use of the tk299 website, mobile experience, games, betting markets, and all associated services. By registering an account, making a deposit, placing a wager, or simply browsing the platform, you confirm that you have read, understood, and agreed to every provision set out in this document.

These terms apply to all users accessing tk299 from Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. tk299 reserves the right to update or amend these terms at any time. Continued use of the platform following any such amendment constitutes acceptance of the revised terms. If you do not agree with any provision herein, you must immediately discontinue your use of the platform.

Eligibility and Age Restrictions

tk299 is strictly an adult gaming and betting platform. You must meet all of the following eligibility requirements to open and maintain an account with us:

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or placing bets.
• You must be a natural person and not a corporation, partnership, or other legal entity acting on behalf of another.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by local law.
• You must not be a current or former employee of tk299, its affiliates, subsidiaries, or technology partners.

Account Registration and Verification

Each player is permitted to hold exactly one registered account on tk299. Duplicate accounts, multi-accounting, and the use of shared or borrowed identities are strictly forbidden. When registering, you agree to provide complete, accurate, and up-to-date personal information. Any misrepresentation of your identity may result in immediate account suspension and forfeiture of any accumulated balance.

tk299 may at any time request supporting documents to verify your identity, age, residential address, and payment method ownership. Common verification documents include:

• National ID card (NID), passport, or valid driving licence issued in Bangladesh.
• A recent utility bill or bank statement (dated within the last 90 days) confirming residential address.
• Screenshot or transaction reference confirming ownership of the bKash, Nagad, Rocket, or Upay account used for deposits.

Deposits, Withdrawals, and Payments

tk299 supports fast, secure payment transactions via the most popular methods available to Bangladeshi players. All transactions are processed in Bangladeshi Taka (৳). Our accepted payment partners include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. The following financial conditions apply to all account holders:

• The minimum deposit amount is ৳500. Deposits below this threshold will not be credited to your account.
• Withdrawal requests are processed within 24 hours for verified accounts. Unverified accounts may experience delays until KYC checks are complete.
• You may only withdraw funds to the same payment method and account used for your original deposit. Third-party withdrawals are not permitted under any circumstances.
• tk299 does not charge processing fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees independent of tk299.

tk299 reserves the right to carry out enhanced due diligence on any transaction that appears unusual, exceeds risk thresholds, or raises concerns about the source of funds. In such cases, additional documentation may be requested before the transaction is approved or released.

Bonuses, Promotions, and Wagering Requirements

tk299 offers a range of bonuses and promotional rewards to both new and existing players. All bonuses are subject to the following conditions, and players are encouraged to review each promotion's specific terms before opting in:

• All bonus funds carry a wagering requirement that must be completed before any resulting winnings can be withdrawn. The rollover requirement for each promotion is stated clearly in its specific terms.
• Bonuses are non-transferable and cannot be exchanged for cash unless the applicable wagering requirement has been met in full.
• tk299 reserves the right to reclaim any bonus or free spin credit issued as a result of a system error, pricing mistake, or technical glitch, regardless of whether the credited amount has been wagered.
• Promotional offers may not be combined unless explicitly stated otherwise. Only one welcome bonus per player, per household, and per shared IP address is permitted.

Prohibited Activities

The following activities are strictly prohibited on tk299 and may result in immediate account closure, full balance forfeiture, and referral to relevant authorities where applicable:

• Bonus abuse, including the deliberate exploitation of promotion mechanics, arbitrage betting, or hedging strategies designed to circumvent wagering requirements.
• The use of automated software, bots, scripts, or artificial intelligence tools to gain an unfair advantage over other players or the platform.
• Money laundering, terrorist financing, or any transaction that may be connected to illegal proceeds or criminal activity.
• Collusion with other players, match-fixing, or any form of coordinated cheating in poker, casino, or sports betting markets.
• Opening or operating multiple accounts, sharing an account with another individual, or registering under a false name or identity.

Game Rules and Fair Play

Each game available on tk299 — including slots, live casino tables, crash games such as Aviator, and sports betting markets — operates under its own set of rules that are displayed within the game interface or on the relevant product page. Players are responsible for familiarising themselves with these rules before placing real-money wagers. tk299 uses certified Random Number Generator (RNG) technology in all applicable games to ensure outcomes are statistically fair and unpredictable.

In the event of a technical malfunction, connection failure, or power outage during a live game round, tk299's system logs are treated as the authoritative record. Where a game round cannot be completed due to a server or connectivity failure, the affected bet will typically be voided and the wager amount returned to the player's account. tk299 is not responsible for losses arising from a player's own internet or device failure.

Responsible Gaming Commitment

tk299 is committed to promoting safe and responsible gambling for all players in Bangladesh. Gambling is intended to be an entertaining leisure activity. We strongly advise players to set personal deposit limits, session time limits, and loss limits before beginning play. If at any time you feel that gambling is negatively affecting your personal finances, relationships, or mental wellbeing, please contact our support team immediately or visit the /responsible-gaming page for detailed guidance.

tk299 enforces a strict 21+ age policy across all products and actively cooperates with self-exclusion requests. Players who wish to temporarily or permanently exclude themselves from the platform may submit a written request to our support team. Self-exclusion requests are processed within one business day and are not reversible during the requested exclusion period.

Privacy and Data Collection

tk299 collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. By agreeing to these Terms & Conditions, you also acknowledge and consent to the data practices described in our Privacy Policy. We implement SSL encryption across all pages and use industry-standard security protocols to safeguard your personal and financial information. We do not sell, rent, or share your personal data with unauthorized third parties.

Limitation of Liability

To the fullest extent permitted by applicable law, tk299 and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform, including but not limited to loss of winnings, loss of data, or loss of goodwill.

In jurisdictions that do not allow the exclusion or limitation of liability for consequential or incidental damages, tk299's liability shall be limited to the greatest extent permitted by law. Our total aggregate liability arising out of or in connection with these terms shall not exceed the total amount deposited by you in the 30 days preceding the claim.

Amendments to These Terms

tk299 may revise these Terms & Conditions at any time without prior notice. Amended terms take effect immediately upon publication on this page. It is the player's responsibility to review these terms periodically. The date displayed at the top of this page ('Last updated') reflects when the most recent revision was made. Your continued use of tk299 following any amendment constitutes your binding acceptance of the revised terms.

Governing Law and Disputes

These Terms & Conditions are governed by and construed in accordance with generally accepted principles of international online gaming law, as applicable to platforms serving users in Bangladesh. Any dispute arising between a player and tk299 in connection with these terms, the platform, or any transaction shall first be submitted for internal resolution through our customer support channel. tk299 aims to resolve all complaints within 10 business days of receipt. If a satisfactory resolution cannot be reached through internal channels, parties may agree to pursue independent arbitration.